Working together

We believe communication and transparency with our partners is vital to success at the campaign, strategy, and relationship level.

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In-depth onboarding

We build a solid foundation by taking the time to understand your business, products, and services before designing an implementing a strategy to meet your goals.

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Six month Reviews

Twice a year, we step back and check in both on the performance of the strategy, but also to check if and how your needs have changed.

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Proudly independent

We are not beholden to a wider group, meaning we are free to select the channels, platforms and partners that align best with your needs, rather than those we already work with or receive commission from.

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Direct Access

We don't believe in account managers. Everyone on your team is an active marketer and you have direct access to communicate with them at any time.

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Prompt Responses

Our team commit to responding to any email enquiry within 1 business day of receipt. In a competitve digital environment, we know that speed can make or break our success and so endevaour to act as quickly as possible.

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Communications log

Most our communication will take place on Basecamp, a project management tool that allows all team members (including yours) to see what was said on each task so requests, information, and files are never lost.

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Transparent task progression

You'll have full access to our task list to be able to see the status and progression on requests and pre-agreed work, saving time when it comes to following up or wondering "what are they working on?"

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Dedicated Slack Channel

Some questions or requests require a short but speedy response. For those situations we set you up with a dedicated Slack channel that gives you direct access to any of your team.

“My experience with digital agencies in the past has been chequered, at best, and upon being appointed to my role a thorough review of our engaged agencies and their outcomes was among my first jobs. After conducting this review, I found Web Profits to be performing well-above expectations, meeting goals, and also welcoming of new directions, strategies and goals. Of the digital agencies I have worked with during my career, they are among the best (or perhaps even the best in their own right).

They go out of their way to attend our marketing and sales team meetings, ensure that they are aware of the broader business goals and operate as an integrated extension to my marketing team. The team at Web Profits achieve a high-level of excellence while they are also willing to voice their opinion when they believe a strategy will not achieve the goals set out. They are honest, fantastic communicators and friendly in their approach.

It has been an absolute pleasure working with Web Profits and I would recommend them to any marketing team or business looking to accelerate their digital channels to market.”

James Harvey-Fiander

Marketing Manager - CBHS

What makes us different

We believe communication and transparency with our partners is vital to success at the campaign, strategy, and relationship level.

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A north star

Rather than individual success metrics, our team aim to improve your "North Star", the one metric that will make a significant impact on the growth of your business.

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A Growth Lead

Our teams are headed up by a growth lead who has experience across digital channels. They are not account managers, they are hands on and work on your campaigns alongside the team.

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A team of specialists

Each member of the team is a specialist in their own field, so your multi-channel strategy is executed by people with vast exeprience in the areas they control.

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Entrepreneurship

We aim to hire people with entrepreneurial tendencies (or even have their own side business). These people have a well-rounded business view and can understand how their actions impact other aspects of the business.

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ICE Prioritisation

We work to the ICE prioristisation framework, providing transparency on the tasks we believe to be most important, and ensure that the most essential activities are conducted first in order to drive growth faster.

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Fluid Budgets

Due to our unique team setup, we are able to quickly reallocate your budgets across platforms and channels when they show more or less promise. This ensures that your budget is spent wisely and provides a faster return.

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Monthly Sprints

Each month the team work on a pre-agreed set of tasks that are most likely to impact your growth. This agility allows flexibility should conditions or the strategy change.

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Fortnightly catch ups

Half way through each sprint the team meet up to assess their progress and impact on your campaigns. Tasks and plans can be readjusted to drive success faster and improve your results.

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Innovative culture

We believe there's always a smarter and better way to do things. That's why we hold bi-monthly innovation sessions where our team is tasked to identify a problem within our business, and suggest an innovation that will benefit us or our clients.

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Bespoke reporting

Each month you will receive a report that is tailored to your campaign and your requirements. You are free to request changes to ensure you are receiving the information that is most important to you.

What our clients have to say

“Web Profits is the first and only Digital Agency we have come across who speak in plain English, are a pleasure to work with and drive for real results. So whether it's SEO, SEM or website design, Web Profits strive to deliver in hard metrics such as Traffic, Conversion Rates and Conversions.

In partnership with Web Profits, we have accelerated our market share gains, improved our major online metrics and provided our customers with a better online consumer experience. So if your business wants results over rhetoric, I highly recommend Web Profits.”

Alvin Ng

CEO - 1300 Flowers

“After dissecting absolutely everything we were doing digitally I was pleasantly surprised to receive a detailed report from Web Profits - over 210 pages of quality insights. The recommendations (which there were many) were on point and also were aimed at growth. My team embraced the findings, prioritised the quick wins, and have since been working through implementing most of the recommendations presented.

I recommend that anyone looking to understand where they can improve on their digital journey to engage Web Profits - even if you think you're doing it right they have knowledgeable staff that may show you a different, and better, way of doing things - especially if your aim is to continuously grow your business.”

Ramy Soussou

General Sales Manager - Lumo Energy

You're in
good company

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Let's talk

If these sound like the qualities you are looking for in a marketing partner then we'd love to hear from you. Click the button below to enter your details and request a call from one of our consultants who will help put you on the path to growth